Tracklist
| |CD 2 | |||
---|---|---|---|
# | Title | Rating | Length |
1 | Expressing interest in others | 10:13 | |
2 | A story from Harvey Mackay | 3:36 | |
3 | Optimism and cheerfulness | 8:56 | |
4 | Creativity and aptitude | 4:21 | |
5 | Risk and mistakes | 10:29 | |
6 | How much risk are you willing to take? | 3:32 | |
7 | Overcoming the fear of risk | 4:23 | |
8 | Three steps to reacting to risk | 7:55 |
CD 4 | |||
---|---|---|---|
# | Title | Rating | Length |
1 | Track 1 | 5:36 | |
2 | Track 2 | 4:36 | |
3 | Track 3 | 7:16 | |
4 | Track 4 | 6:51 | |
5 | Track 5 | 3:43 | |
6 | Track 6 | 9:29 | |
7 | Track 7 | 7:00 | |
8 | Track 8 | 2:04 | |
9 | Track 9 | 4:33 | |
10 | Track 10 | 7:47 |
CD 5 | |||
---|---|---|---|
# | Title | Rating | Length |
1 | Our multi-cultural marketplace | 5:57 | |
2 | Making people feel important | 5:58 | |
3 | Getting the Message | 3:27 | |
4 | Challenging people | 4:46 | |
5 | Humanizing your organization | 7:08 | |
6 | Following Through | 9:19 | |
7 | Making Promises | 1:46 | |
8 | Using humor | 3:16 | |
9 | Mastering the game one on one | 2:49 | |
10 | Be consistent | 10:38 |
CD 6 | |||
---|---|---|---|
# | Title | Rating | Length |
1 | Responding in a crisis | 10:17 | |
2 | Training yourself to react calmly | 4:25 | |
3 | Problems as opportunities | 5:40 | |
4 | Dealing with blame | 9:27 | |
5 | The unpredictability of change | 11:50 | |
6 | Respect and enthusiasm | 7:48 | |
7 | Dealing with mistakes | 4:43 | |
8 | Making your plan | 9:53 |