# | Title | Rating | Length |
---|
1 | Preface | | 1:18 |
2 | Introduction | | 5:25 |
3 | Clarity Is Essential | | 4:02 |
4 | Competence Is Critical | | 2:52 |
5 | Identify Your Constraints | | 2:22 |
6 | Unlock Your Creativity | | 2:17 |
7 | Concentrate Single-Mindedly | | 2:59 |
8 | Have the Courage of Your Convictions | | 2:43 |
9 | Develop Your Character | | 1:40 |
10 | Plan Every Detail in Advance | | 1:28 |
11 | Organize Your Work Before You Begin | | 1:20 |
12 | Staff Properly at Every Level | | 1:53 |
13 | Delegate Effectively | | 2:04 |
14 | Inspect What You Expect | | 1:58 |
15 | Set Standards of Performance | | 1:02 |
16 | Keep Everyone Informed | | 1:45 |
17 | Focus on High Levels of Productivity | | 2:04 |
18 | Dedicate Yourself to Customer Satisfaction | | 2:40 |
19 | Strive for High Profitability | | 1:36 |
20 | Commit to Quality in Everything | | 2:14 |
21 | Concentrate on Continuous Improvement | | 3:51 |
22 | Innovate Continually | | 2:52 |
23 | Build Your People | | 5:03 |
24 | Conclusion | | 2:14 |